SICA aspires to be one of the leading international freight forwarding and Bulk Liquid Logistics, delivering cost-effective solutions throughout the Middle East.
SICA develops comprehensive freight forwarding and Bulk Liquid Logistics Services plans tailored to meet specific requirements of customers. This is accomplished by learning customer’s objectives with regards to their internal and external requirements, thus ensuring that SICA will provide quality services more consistently than any other service provider in the market.
Supported by associates worldwide, SICA employs a team of professionals that follows up and follows through on every transaction we manage. With our Global Service Network, we aim to be the most reliable Freight Forwarding, Bulk Liquid Logitics in the market with an inspired, people-driven and dedicated approach to serving our valued customers.
While we are proficient in offering freight forwarding, Bulk Liquid Logistics, worldwide moving and related services, we are not satisfied with just that: we also strive to be committed advisors to our customers and associates at all times.
Our primary objectives are to promote Total Quality Management and to maintain our success through steady investments in our service expansions and innovations. Our goal is to promote health, safety and environmental policy throughout our organization.
Our aim is to be the best customer service team in our profession. We strive to develop and maintain a first-class infrastructure to ensure employee satisfaction, which drives customer loyalty leading to sustained profit growth and creating improved company value.
Successful freight forwarding and Bulk Liquid Logistics services in challenging markets like the Middle East require expertise, inside knowledge and a reputation that businesses can trust. Our in-depth knowledge of the Middle East, coupled with our regional and international service network makes SICA a leading service provider in the region
SICA provides a “one-stop-solution” to meet all your logistics requirements. Whether you are looking to relocate household goods across the region or move an offshore drilling platform across the seas, SICA has the capability, expertise and experience to make it happen. You will get personalized service at every level with SICA because we are truly independent, make our own decisions and specialize in our home market.
Safety is a shared commitment. It is a required responsibility of all company personnel to participate in the prevention of personal injury and property damage during our operations and to co- operate in this respect with those we work for and with.
Quality is not an option, but a necessity to survive and thrive in an environment of global competition. We aim to provide total customer satisfaction that will lead to customer loyalty. By using Total Quality Management techniques, we can locate waste, identify its causes and eliminate it.
A good example of waste is rework, which is often more costly than doing the job right in the first place. A common business concept is known as the "1-10-100 Rule". If it takes one unit of costs or effort to complete a job correctly, it will take 10 times that effort to correct an error before it reaches the customer. And once it has reached the customer, it will take 100 times the cost and effort to correct the situation, not to mention the loss of customer goodwill.
SICA is thoroughly committed to conforming with international and local laws on ethical standards of conducting business. Our employees are consistently informed and trained on international levels of best ethical practices in the business which are strictly implemented and followed. We are committed to continuously improving our business standards and similarly raising awareness throughout the company for better informed ethical decisions by employees.
SICA will respect and promote, without reservation, safety awareness and accident prevention throughout the organization. This commitment extends not only to compliance with respect to Federal, Provincial and Municipal requirements, but also to the standards and requirements adopted within the industries we serve.
The Safety Program is critical for the prevention of workplace injuries and accidents. The success of the program, however, is dependent upon employee knowledge of and compliance with policies, practices and procedures. Adherence to these standards coupled with a positive attitude creates competent personnel who are properly trained, equipped and motivated to safely perform their duties.